BTN News: General de Seguros has achieved a significant milestone in its long-standing commitment to excellence, as it proudly received the prestigious ISO 9001:2015 certification this Thursday. This recognition, a testament to the company’s dedication to quality management, was presented by Ariel Espejo, the director of AENOR, during the highly anticipated second business meeting, “Portafolio al Éxito.” The certification was graciously accepted by two of the company’s key leaders: Dr. Milagros De los Santos, President of the Board of Directors, and Mr. Gerardo Padilla, Vice President of Compliance, Risk, and Process Quality. The achievement underscores the company’s relentless pursuit of efficiency and alignment with top-tier international standards, reinforcing its position as a leader in the insurance sector.
The ISO 9001:2015 certification is globally recognized as the gold standard in quality management systems. It signifies an organization’s ability to consistently provide products and services that not only meet customer expectations but also adhere to applicable regulatory requirements. For General de Seguros, this certification is more than just an accolade; it is a validation of the company’s systematic approach to quality and its unwavering focus on continuous improvement. By adopting this internationally acclaimed standard, General de Seguros ensures that its operations are streamlined, its processes are optimized, and its customer satisfaction is elevated. The company’s commitment to these principles is evident in the words of Dr. De los Santos, who expressed profound pride and dedication on behalf of the entire team, emphasizing that this achievement is a direct result of their collective efforts.
General de Seguros, with an impressive 43-year legacy in the market, has consistently demonstrated its leadership in the insurance industry. The company has not only maintained high standards in its operations but has also been recognized in various areas, including its designation as a Great Place to Work, its accolades in the Awards of Happiness, and its stable A- rating from Feller Rate. These achievements reflect the company’s holistic approach to success, where employee satisfaction, risk management, and quality service converge to create a thriving business environment.
This latest recognition further solidifies General de Seguros’ reputation as a provider of high-quality insurance services. The ISO 9001:2015 certification is a clear indicator that the company is not resting on its laurels but is continually striving to improve and exceed industry benchmarks. It also highlights the strategic importance of implementing robust quality management systems in ensuring the long-term success and sustainability of the business. With this certification, General de Seguros is well-positioned to continue delivering exceptional service to its clients, further cementing its role as a leader in the insurance sector.
In conclusion, the ISO 9001:2015 certification is a significant achievement for General de Seguros, marking a new chapter in the company’s journey toward excellence. This milestone is not just a reflection of the company’s past accomplishments but a beacon for its future aspirations. As General de Seguros continues to evolve and adapt to the ever-changing market dynamics, its commitment to quality, efficiency, and customer satisfaction remains steadfast. This certification is a testament to the company’s resilience and its unwavering dedication to upholding the highest standards of service in the insurance industry.
